The Worst. My daughter has been trying all day but nothing has worked with this app. It was honestly so pointless for me to even buy the lego toys for this app... what a shame!!!
We're very sorry to hear that! 😕 Please get in touch with us at LEGO.build/Service-GPlay with a little more information and we’d be happy to take a look into things. 🔎 - Alina, LEGO® Customer Service
No place to put band. Literally, my entire back yard is not suitable to place the band (nor anywhere else). Also, pay and free features are not well identified, nor prices obvious without entering login info.
Thanks for taking the time to let us know! The app is free to download, but also free to use. 😀 If you're having some trouble with the scanning feature, please always make sure there's lots of light around you. Should you need further assistance, contact us via LEGO.build/Service-GPlay! - Elizabeth, LEGO® Customer Service
it work very good !
That's wonderful to hear! Enjoy. 😄🎶 - Sonia, LEGO® Customer Service
Unintuitive and slow, with constant asks to download more content. Such a useless experience..
We're sorry to hear you didn’t enjoy the app. We appreciate your feedback, though. 🙂 We're always working hard on adding new features, so stay tuned for any awesome updates from our developers! - Heather, LEGO® Customer Service
I've used this app before and it was fun. But the thing is, I just got a new phone and instead of doing what it's supposed to, it just gives me A LOT OF WORDS. It won't even load. Even worse, I wasted my time to find and build my LEGO Vidiyo sets, and I can't even use them. At least they look cool.
That's no good! 😱 Have you checked that your new phone is compatible at LEGO.build/DeviceCheck-GPlay? 🤔 Restart and make sure you’re not running any other apps in the background. You can also try uninstalling and reinstalling the app. 📲 If that doesn’t do the trick, get in touch at LEGO.build/Service-GPlay, our team would be happy to help. 📞
constantly glitching out.also needing to constantly scan minifigs after unlocking them is inconvenient
That's now how it should be! 🤔 If reinstalling the app doesn't help, it'd be great if you could share more details with us on LEGO.build/Service-GPlay. We'd be happy to take a closer look! 😊🔍 - Gabriela, LEGO® Customer Service