Checked compatability with my phone. Says it's compatible. I downloaded it and when I open it, it just shows the logo and the loading symbol. It just keeps loading and loading and loading and nothing happens.
Hi! Can you please try just reinstalling the app? If that doesn't fix it, give us a shout on LEGO.build/Service-GPlay and we'll take a closer look. We'll make sure you're ready for the performance in no time! 😎🎶 - Gabriela, LEGO® Customer Service
good but BM are bad
Thanks for your feedback! 🤗 If you'd like any help with the app, please get in touch with us at LEGO.build/Service-Gplay . ✨ - John, LEGO® Customer Service
Poor experience unable to download on an older android phone so renders it useless for my daughter. Having to download additional 225mb, then 62mb, then 312mb in the first 5 minutes of using.
We’re sorry you’re having trouble downloading the app. You'll find out if a device is compatible right here at LEGO.build/DeviceCheck-Gplay . 🔎 The extra downloads help build an awesome in-app experience and you can also try closing apps in the background to help things along. If that doesn’t work, get in touch at LEGO.build/Service-Gplay . 📞🙂
I have just gotten the app wanting to make a vidiyo!!! Well, that's not what happened, I opened the app so excited, and now it's taking an hour to load my character, please fix this.
We're sorry the app is downloading a bit slowly. ⌛ Please close any other open apps, and make sure you have enough space on your device. 🔎📲 If you’re still having trouble, get in touch with us at LEGO.build/Service-GPlay. 📞🙂 - Heather, LEGO® Customer Service
Not great. Can't seem to save the video for playback. And the figures are way to big or really small.
We're sorry to hear you didn’t enjoy the app. 📲 We appreciate your feedback, though. 🙂 We're always working hard on adding new features, so stay tuned for any awesome updates from our developers! 👀🔎 - Heather, LEGO® Customer Service
It's cool because it's so fun
Yay! LEGO® VIDIYO™ is all about having fun. Keep rockin' on. 🎸✨ - Jayare, LEGO® Customer Service
I think really think it's a kinda good game
We're so glad you think so! If you have any feedback or questions, LEGO.build/Service-GPlay is the place to do so! 😀 - Jayare, LEGO® Customer Service
it is a really fun app 😁
Thanks for your feedback! 😀 We hope you have a bricktastic time with VIDIYO™. 😊🎶🌈- Manouk, LEGO® Customer Service