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Ref number 42737817: item perfectly described and shown in the photos, but Vestiaire accepted the buyer's complain about color being different.The buyer sent VC a photo taken in very dark environment, just because she (probably) did not like the earrings. I provided photos taken in natural day light (no sun, very cloudy, but near the window) and the earrings are exactly as shown in the listing on VC. Update: you review what? You accepted the return in a second! You did not even study the photos! |
2024-04-23 18:20:15
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2024-04-23 04:32:22
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2024-04-21 03:34:48
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The app is poorly designed. Their procedures are outdated. The in app chat is with extremely poorly trained customer service reps. |
2024-04-20 23:21:20
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2024-04-18 14:39:43
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2024-04-18 06:53:12
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2024-04-17 11:25:30
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⚠️Warning! Game rules not very clear! - The chat rules that are evaluated automatically are not fair, because even when a message is stipulated to be prohibited and in reality it is not, the person is considered to have broken a rule. when in fact it is an error in your system. used to your advantage. |
2024-04-16 20:24:54
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Update - several months later I'm still getting notifications and I have asked for the account to be closed several times. They emailed and say they will delete the account, then just close the request for No reason!!! Original feedback - No way to stop notifications. They will email and send notifications several times a day. When you turn off in settings it still happens. The customer service says it takes a month to take effect but nearly 6 weeks later I still get them. |
2024-04-16 20:04:20
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My first time shopping from Vestiaire. I was looking for this Diesel bag and it's sold out in North America. Found it here. The transaction is pretty smooth. Waited for about a week from seller sending it to vestiare hub, authentication and stuff, and finally to my front door. I had a good experience so far. Currently waiting for another order. |
2024-04-16 06:05:38
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