Hi, thanks for your review. We offer Buyer Protection which guarantees delivery of the item advertised to the address provided, or we'll process a full refund. Please contact us at https://tophatter.com/support/new#/ so that we can have a look into this right away.

Dear Adrian, thank you for your feedback and rating! Please be assured that we always strive to improve our services. Have fun using the app! Best regards, Your We Connect Team