Dear player, the purpose of refreshing skills in the game is to increase difficulty and encourage players to try different strategies and combinations. However, we will pay close attention to your feedback and adjust and optimize skill options and randomness in future versions to ensure a better gaming experience.

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Dear player, we are sorry for the bad experience you had in the game. For more information about the issues in the game, please contact survivor@habby.com. Please provide your game ID and video, we will fix and resolve the problem as soon as possible. We will make every effort to improve game quality and provide a better gaming experience. Thanks.

Hi, We’re really sorry that your experience did not turn out as expected. We request you allow us a chance to rectify the issue you are facing. Please let us know your order number at escalations@giva.co and we’ll promptly look into this and get it sorted

Hello! Is there anything we can help you with?

What kind of glitch? Sometimes workers stuck and do nothing because they do not have any materials to work on. For example, a carpenter without wood, they won't do anything and they may look stuck, but they just actually need wood.
Thank you..