Sorry t o note your inconvenience. Please share more details regarding the issues you're facing via Settings icon-Support-Get Help-Tap on the icon on the bottom right hand side to create an in-app email so we can troubleshoot ASAP.

Hello, Camilo! Don't worry. Please copy this link to your web browser. This guide 'Problemas de almacenamiento en búfer y reproducción'​ could work for you: help.starplus.com/starplus_hc?id=starplus_article_content&sys_kb_id=608af3f7db4abcd04947eadc139619bc​. If you still need further assistance, reach us at the bottom of the link. See you around!

Hi, Camilo! Answering your question, this feedback, like many others, is in progress from our incredible engineering team. 💪🏽 So, I advise you that be pending our updates and announcements that we do in our app and in the social media, we surprise you soon! 🚀

Hi, Camilo! Answering your question, this feedback, like many others, is in progress from our incredible engineering team. 💪🏽 So, I advise you that be pending our updates and announcements that we do in our app and in the social media, we surprise you soon! 🚀

Thank you for your feedback. If you have any good suggestions or advices please send them to our FB and Gmail . Our tech team will submit it to our tech team for review.
Have a nice day.