See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* See a licensed vet on weekdays, evenings and weekends (available in BC and ON).
* Have a consultation with a vet technician for assistance with nutrition, behavioural and training concerns (available across Canada).
* Get medications prescribed by a vet on the app and delivered to your door (available in BC and ON).
* Select a practitioner of your choice and rebook with a familiar face for continuity of care.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
* Download the app.
* Register for your free account and create your pet’s profile.
* Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Veterinary consultations are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Consultations with a vet technician are $40, plus applicable taxes. Following your consultation, you will be provided with a receipt. Consultation fees may be discounted from time to time. For current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet connects Canadians with vets and vet technicians. It's particularly helpful for individuals without a family vet and those seeking answers when a regular family vet is not available.
When should I book a consultation with a veterinarian vs. a vet technician?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a consultation with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a consultation with a vet technician.
What can TELUS Health MyPet veterinarians treat?
Vets on the app can help with preventative care, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns for telemedicine include:
* Allergies (itching, hair loss, skin lesions)
* Nutritional and weight management
* Mild stomach upset (vomiting & diarrhea)
* Parasite control (ticks, fleas)
* Life stages advice (kitten/puppyhood, geriatric care)
* Most minor infections (ear, skin, eye)
* Behavioral issues (anxiety, aggression)
* Chronic disease management
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* See a licensed vet on weekdays, evenings and weekends (available in BC and ON).
* Have a consultation with a vet technician for assistance with nutrition, behavioural and training concerns (available across Canada).
* Get medications prescribed by a vet on the app and delivered to your door (available in BC and ON).
* Select a practitioner of your choice and rebook with a familiar face for continuity of care.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
* Download the app.
* Register for your free account and create your pet’s profile.
* Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Veterinary consultations are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Consultations with a vet technician are $40, plus applicable taxes. Following your consultation, you will be provided with a receipt. Consultation fees may be discounted from time to time. For current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet connects Canadians with vets and vet technicians. It's particularly helpful for individuals without a family vet and those seeking answers when a regular family vet is not available.
When should I book a consultation with a veterinarian vs. a vet technician?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a consultation with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a consultation with a vet technician.
What can TELUS Health MyPet veterinarians treat?
Vets on the app can help with preventative care, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns for telemedicine include:
* Allergies (itching, hair loss, skin lesions)
* Nutritional and weight management
* Mild stomach upset (vomiting & diarrhea)
* Parasite control (ticks, fleas)
* Life stages advice (kitten/puppyhood, geriatric care)
* Most minor infections (ear, skin, eye)
* Behavioral issues (anxiety, aggression)
* Chronic disease management
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* See a licensed vet on weekdays, evenings and weekends (available in BC and ON).
* Have a consultation with a vet technician for assistance with nutrition, behavioural and training concerns (available across Canada).
* Get medications prescribed by a vet on the app and delivered to your door (available in BC and ON).
* Select a practitioner of your choice and rebook with a familiar face for continuity of care.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
* Download the app.
* Register for your free account and create your pet’s profile.
* Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Veterinary consultations are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Consultations with a vet technician are $40, plus applicable taxes. Following your consultation, you will be provided with a receipt. Consultation fees may be discounted from time to time. For current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet connects Canadians with vets and vet technicians. It's particularly helpful for individuals without a family vet and those seeking answers when a regular family vet is not available.
When should I book a consultation with a veterinarian vs. a vet technician?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a consultation with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a consultation with a vet technician.
What can TELUS Health MyPet veterinarians treat?
Vets on the app can help with preventative care, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns for telemedicine include:
* Allergies (itching, hair loss, skin lesions)
* Nutritional and weight management
* Mild stomach upset (vomiting & diarrhea)
* Parasite control (ticks, fleas)
* Life stages advice (kitten/puppyhood, geriatric care)
* Most minor infections (ear, skin, eye)
* Behavioral issues (anxiety, aggression)
* Chronic disease management
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* Book a Healthcare consult with a licensed vet on weekdays, evenings and weekends (available in BC and ON)
* Book a Wellbeing consult with a registered vet tech for assistance with behavioural and health maintenance concerns (available across Canada, excluding QC)
* Select a practitioner of your choice and rebook with a familiar face for continuity of care
* Access articles written by pet experts on health tips and preventative care for your pet(s)
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Healthcare consults are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.
When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.
What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections
Chronic disease management
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details. For our terms and conditions, visit telus.com/mypetterms

See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* Book a Healthcare consult with a licensed vet on weekdays, evenings and weekends (available in BC and ON)
* Book a Wellbeing consult with a registered vet tech for assistance with behavioural and health maintenance concerns (available across Canada, excluding QC)
* Select a practitioner of your choice and rebook with a familiar face for continuity of care
* Access articles written by pet experts on health tips and preventative care for your pet(s)
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Healthcare consults are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.
When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.
What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections
Chronic disease management
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details. For our terms and conditions, visit telus.com/mypetterms

See a vet right from your phone. Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* Book a Healthcare consult with a licensed vet on weekdays, evenings and weekends (available in BC and ON)
* Book a Wellbeing consult with a registered vet tech for assistance with behavioural and health maintenance concerns (available across Canada, excluding QC)
* Select a practitioner of your choice and rebook with a familiar face for continuity of care
* Access articles written by pet experts on health tips and preventative care for your pet(s)
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Healthcare consults are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.
When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.
What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections
Chronic disease management
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details. For our terms and conditions, visit telus.com/mypetterms

Get behavioural, wellness, or nutrition advice for your cat or dog.
Features:
* Book a Healthcare consult with a licensed veterinarian on weekdays, evenings and weekends.
* Book a Wellbeing consult with a registered veterinary technician for assistance with behavioural and health maintenance concerns.
* Access notes from prior TELUS Health MyPet consults.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.
TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Healthcare consults are $95, plus applicable taxes. If medication is prescribed as a result of the consultation, you will be charged a prescription service fee of $30, plus applicable taxes. Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.
When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.
What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections (eye, ear, skin)
Chronic disease management
Post-surgical care support
Palliative care and quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

Get behavioural, wellness, or nutrition advice for your cat or dog.
With the free-to-download TELUS Health MyPet app, you can see a vet right from your phone.
Features:
* Book a Healthcare consult with a licensed veterinarian on weekdays, evenings and weekends.
* Book a Wellbeing consult with a registered veterinary technician for assistance with behavioural and health maintenance concerns.
* Easily book and manage your consults, and access notes from prior TELUS Health MyPet consults.
* Access articles written by pet experts on health tips and preventative care for your pet(s).
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.

TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Healthcare consults are $95 and Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.

TELUS Health MyPet FAQs
Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.
When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.
What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections (eye, ear, skin)
Chronic disease management
Post-surgical care support
Palliative care and quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.
Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.
What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.
Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

With the free-to-download TELUS Health MyPet app, you can see a vet right from your phone.
Features:
* Book a Healthcare consult with a licensed veterinarian on weekdays, evenings and weekends.
* Book a Wellbeing consult with a registered veterinary technician for assistance with behavioural and health maintenance concerns.
* Easily book and manage your consults, and access notes from prior TELUS Health MyPet consults.
* Access articles written by pet experts on health tips and preventative care for your pet(s).

Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video consult.

TELUS Health MyPet is supported on Apple iPhones running iOS 14 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.

Healthcare consults are $95 and Wellbeing consults are $40, plus applicable taxes. Following your consult, you will be provided with an in-app receipt. consult fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.

TELUS Health MyPet FAQs

Who is TELUS Health MyPet for?
TELUS Health MyPet is for Canadians currently without a family vet, who require healthcare for their dog or cat outside of regular veterinary business hours, or who need vet services when a regular family vet is not available.

When should I book a Healthcare vs. Wellbeing consult?
If you are concerned about new symptoms or suspect your pet may need medication or an adjustment to a current medication, book a Healthcare consult with a vet.
If you have questions about, or would like help with behaviour, training, weight management and nutrition, life stage care, or preventive care, book a Wellbeing consult with a vet tech.

What can TELUS Health MyPet veterinarians treat?
We recommend going to an in-person vet clinic if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
Vets on the app can help with wellness, triage, diagnosis and treatment of medical conditions in dogs and cats. After seeing a vet, you will be given a treatment plan which may include a referral for a physical exam, prescriptions and/or diagnostic tests.
Common concerns include:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions)
Behavioral issues (anxiety, aggression)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas)
Most minor infections (eye, ear, skin)
Chronic disease management
Post-surgical care support
Palliative care and quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the vet will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another consult the following day.
The vet may decide that an in-person visit is required to ensure your pet receives appropriate care.

Who are the veterinarians?
TELUS Health MyPet vets are experienced professionals, registered with provincial colleges and licensing bodies and qualified to practice in the relevant provinces of Canada. They are trained to provide video-based care and operate at high clinical standards.
All consults booked through the app will be automatically scheduled in English.
Vets are affiliated with clinics in their respective provinces. Visit telus.com/mypet to learn more.

What are the hours of operation?
TELUS Health MyPet vets and support team are available on weekdays, evenings and weekends. We are closed on Christmas and New Year’s day.

Please contact TELUSHealthMyPet@telus.com or visit telus.com/mypet for details.
For our terms and conditions, visit telus.com/mypetterms

With the free-to-download TELUS Health MyPet app, you can see a vet right from your phone.
Features:
Book an appointment with a licensed veterinarian, on weekdays, evenings, and even weekends.
Video chat with a veterinarian from your phone.
Easily book, view and manage your appointments all at your fingertips.
Access your TELUS Health MyPet veterinarian consultation notes whenever you need them
Get started today.
1. Download the app.
2. Create your free account and register your pet(s).
3. Schedule a virtual video appointment with a vet.
TELUS Health MyPet app is supported on Apple iPhones running on iOS 13 or higher.
You will need to be connected to the internet. Where possible we recommend using Wi-Fi. Data charges may apply for service outside Wi-Fi coverage.
Veterinarian appointments are $95 plus applicable taxes. Following your appointment, you will be provided with an in-app receipt. Appointment fees may be discounted from time to time, for current offers and promotions see telus.com/mypet. TELUS Health MyPet reserves the right to modify pricing and promotions at any time, without notice.
TELUS Health MyPet FAQ’s
Who is TELUS Health MyPet for?
TELUS Health MyPet aims to serve Canadians currently without a regular veterinarian or when your family veterinarian is not available and those who require healthcare for their dog or cat outside of regular business hours.
Who are the veterinarians?
All of the veterinarians are experienced professionals, qualified to practice veterinary medicine in the relevant provinces of Canada, and registered with provincial colleges and licensing bodies.
They are trained to provide video-based care and operate at high clinical standards. All appointments booked through the app will be automatically scheduled in English.
TELUS Health MyPet veterinarians are affiliated with clinics in their respective provinces, visit telus.com/mypet to learn more.
What can TELUS Health MyPet veterinarians treat?
We recommend seeing an in-person veterinary clinic of your choice if your pet requires a physical examination. For medical emergencies, please contact your nearest Emergency Veterinary Hospital.
TELUS Health MyPet veterinarians can help with general wellness, medical triage, diagnosis and treatment of various medical conditions in dogs and cats. After seeing a veterinarian, you will be given a treatment plan which may include a referral for a physical exam and/or certain diagnostic tests.
Common concerns we see pets for are:
Nutritional and weight management
Allergies (itching, hair loss, skin lesions, etc)
Behavioral issues (anxiety, aggression, etc)
Stomach upset (vomiting & diarrhea)
Parasite control (ticks, fleas, etc)
Most minor infections (eye, ear, skin)
Chronic disease management
Post-surgical care support
Palliative care and quality of life discussions
Life stages (kitten/puppyhood, geriatric care)
If you have more than one health concern to discuss, the veterinarians will address your highest priority issue first. If not all of your pet's health concerns are addressed, we encourage you to book another appointment the following day.
The veterinarian may decide that an in-person visit is required to ensure your pet receives appropriate care.

What are the hours of operation?
TELUS Health MyPet veterinarians and Support Team are available 7 days a week from 9am to 10pm except on Christmas and New Year’s day.
Please contact our Support Team at TELUSHealthMyPet@telus.com for more details.
For more information and to view a full list of FAQs, please visit telus.com/mypetfaq
For our terms and conditions, visit telus.com/mypetterms