This is a dreadful experience. Constant Hub OS updates even when the hub is updated 3.1.29.We are using this in a classroom and the amount of wasted connection times that fail or requests for updates is very time consuming. We are run on Tab 8s running Android 10. I was told the earlier versions were stable. The Spike app is just as bad. I am migrating from EV3 & this had Bluetooth issues but nothing compared to this. Right now this is on the edge of a product failure if this is not fixed.
Oh no! This is not the experience we want you to have. So that we can fix this as quickly as possible, it would be great if you could contact us directly via LEGO.build/Service-Gplay . Our developers would be happy to take a closer look. 🤖🔍 - Henny, LEGO® Customer Service
Hi, I'm sure the next updates will be great! 😃 Keep going lego❤️
Hello, It's great to hear you're still enjoying the app! We appreciate your feedback about the sounds available and you never know what might come with future updates! 😀✨ - Jane, LEGO® Customer Service
Working well in android,but not for any apple device..
We’re sorry you’re having trouble with the app on a Apple device. Have you checked that your device is compatible at LEGO.build/DeviceCheck-GPlay ? 🤔 You can also try closing apps in the background. 📲 If that doesn’t do the trick, get in touch at LEGO.build/Service-Gplay . 📞 - Heather, LEGO® Customer Service