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Great app

By muaiwowie   

I got logged out my account and I can’t get back into it. HELP!!!

2024-04-24 11:24:20
Account issues and support page loops

By Ethen198   

I’ve been trying to log into my account for a month now and looking up ways to get back into my account, or even just delete it so I can create a new one and nothing. I can’t create an account with my apple ID I have one. I can’t sign in to my account because it requires my account open already to get a verification code. Why would I need to sign in? Oh yeah maybe because I’m not logged in to see my messages. I didn’t think Japan could make a worse messaging app but I’d rather use Skype at this point. And worst part of all, Japan uses LINE for anything. So I felt like a mega clueless foreigner when I prepped my account before coming to not be able to login at all. Honestly if they won’t let me in my account and won’t delete them, the app is unusable to me. Disappointing but whatever.

2024-04-24 07:51:48
Needs some extra things

By ネコ!!!   

Ok, overall, LINE’s a pretty good app. But there’s a couple small things that are really helpful. First, LINE needs an “edit” button. Messages has it and it’s pretty helpful for typos , because having to unsend your messages just to fix a spelling error can be pretty annoying.. Also, I think in Japan, LINE gives out free stickers that later become unavailable to everyone else. But in the US I don’t think it does that. Last thing, on my phone it works normally, but on my iPad, there’s no theme button, so it will always be set to the default black theme, which I don’t want it to.

2024-04-15 13:34:04
pooblu

By deer ali   

‏I hope to add the shake shake feature and people close to you to review, develop and protect accounts Thanks '

2024-04-15 11:56:18
dont allow us number

By ILoveMyYorkie23   

im trying to sign back into my line account after getting a new phone but it wont let me even login in because it says it doesnt allow phone numbers from the us. im going to taiwan in a month and i want to contact with close friends however i cant even do that yet alone make a new account because it wont allow us phone numbers when it was allowed before.

2024-04-14 09:26:06
App Doesn’t Work

By MKM1818   

I used LINE years ago but it fell out of use but I just redownloaded it today and the app doesn’t work. I was hoping to gain access to my old account. Looks like that’s not an option. 🤷🏻‍♂️

2024-04-13 07:16:45
Awful Backup Settings

By Anthropolygon   

Line has some of the worst systems for keeping your account recoverable and your media easily organized. Lost all my photos because I didn’t realize they were not part of the official backups I made within the app. They only explicitly say this in a FAQ when I was trying to recover those photos afterwards. Only then did I learn you needed to manually save the photos after I had already transferred my account. This absolutely must be explicitly stated in the backup settings page when setting it up because now there’s no way for me to recover them. I will have to now bug a bunch of people and get what I can very slowly.
In general, Keep is a horrible feature since you constantly and manually tell it to save your photos. This is insane as a default. Plus with how incomplete the built in backup tool is you're only one phone accident away from losing some precious memories. Albums are okay and do transfer, thankfully, but many people forget to use that feature so it’s unreliable.
I also lost access to a previous account- plus all the stickers I paid for - because of how weird signing up an account was back in the day. I think that it is somewhat better now, years later, but coupled with how bad my transfer experience just was, I think I can no longer recommend using it. It feels so outdated and out of touch with how people use messaging apps. I had no problems transferring WhatsApp and iMessages to my new phone which makes Line’s “features” seem even more awful. Not user friendly at all and so easy to lose media. Never again!

2024-04-13 05:07:49
cannot make an account

By going2thesky   

if i select USA there is no way for me to put in my phone number to sign up for an account… if i pick japan or thailand it gives me the phone number box but not when i pick USA

2024-04-11 19:14:28
无法登陆账号!

By 祝樱梦   

我原来的旧手机设备不能使用了,已经坏掉了无法开机状态。现在我更换了新设备,想要转移我的账号到新设备上,无法获得验证码与二维码。我想通过手机号的短信验证码通过转移,此操作不行。我目前无法登陆我的账号,请求官方帮助我!thanks so much🙏🏻🙏🏻🙏🏻🥹🥹🥹

2024-04-11 04:45:40
Impossible to access when devices change

By coffee1975   

I used Line for years until I upgraded my phone. My old phone was traded in, and when I tried to log in on my new device, line would send a code to my old device to confirm my identity. Which I no longer had. Now years later I tried again hoping they would fix that idiocy, no such luck. A shame, I enjoyed using the app I miss the friends I had on it.

2024-04-09 19:21:16
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