Our apologies for the troubles you've experienced. For optimal performance, we recommend playing over a stable Wi-Fi connection and checking device compatibility. Encounter further issues? Feel free to reach us with your device specs and issue description at support.nexuswar@phantixgames.com.

Hello Portal Master!
Thank you for your review. We will continue to do our best to provide better experience for our users. Thank you for choosing Skylanders! Have a good day!