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SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
I am the Luna

  

This story got me coming back to GoodNovel. Though the jumping here and there is annoying.

2024年01月16日
SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
I am the Luna

   (该评论已被删除)

This story got me coming back to GoodNovel. Though the jumping here and there is annoying.

2024年01月14日
Pocket FM Corp
Took my money but no longer working

  

I have spent money on some of these stories, yes that was my choice big why couldn’t I open a new chapter and now I’m logged out and can’t get back in, now it’s telling to try another email!! Like what happens to my coins? Very disappointing about this app

开发者回复 回复时间 2023年10月13日

Hi, thank you for reaching out to us. We sincerely apologize for the inconvenience you experienced due to the recent glitch in our app. We want to assure you that our team has identified the issue and worked diligently to resolve it promptly. The bug that caused the problem has been successfully fixed, and you should now be able to use the app without any difficulties. If you have any further queries or concerns please feel free to contact us at care@pocketfm.com

2023年10月10日
Viber Media SARL.
Going onto five days no help

  

Four days ago I requested help, Rocco (?) sent an email saying “ We have just sent an SMS message to your number containing Viber's activation code - please allow a few minutes for the code to arrive. If you did not receive the SMS or if your activation was unsuccessful, please wait 12 hours before trying again. “ So waited for code, I did not receive code, I replied twice to this Rocco and nothing no reply and definitely no help. It would be great and most helpful if we could get code through other form like EMAIL since there is no sms coming in for the code. Fifth day today and tried again, I asked for help from the “support team” I got “Mabel” same reply as Rocco but this time they sent out phone call containing Viber activation code. I’m guessing there is no communication or notes next to my account or number. Is there any real help I can get? All I want to do is get Viber on my new mobile. WhatsApp was so easy and breezy getting it over to the new phone why am I finding it hard to do the same with viber? And why is it so hard to get someone to listen from the Viber support team? Do they even read the email or are these Rocco and Mabel fake and just automated system bots? Be good if I can talk to a real person.
Update: Mabel sent an email to chat, had to wait for a while and (note: when they say to chat, keep the phone with (even if you in the bathroom) and check every few minutes because if you doing something and don’t reply straight they’ll close the chat,) anyway finally got through and received a call for the code, don’t know why it took so many days for a code that could be sent by email(?) such an unnecessary drama.

开发者回复 回复时间 2023年01月25日

Hey,
We apologize for this experience, but we are glad it was finally figured out, we thank you for being patient and contacting us, we would like to ask you to rate us with more stars if you enjoy the app :)

2023年01月24日
Viber Media SARL.
Going onto five days no help

   (该评论已被删除)

Four days ago I requested help, Rocco (?) sent an email saying “ We have just sent an SMS message to your number containing Viber's activation code - please allow a few minutes for the code to arrive.
If you did not receive the SMS or if your activation was unsuccessful, please wait 12 hours before trying again. “
So waited for code, I did not receive code, I replied twice to this Rocco and nothing no reply and definitely no help. It would be great and most helpful if we could get code through other form like EMAIL since there is no sms coming in for the code.
Fifth day today and tried again, I asked for help from the “support team” I got “Mabel” same reply as Rocco but this time they sent out phone call containing Viber activation code.
I’m guessing there is no communication or notes next to my account or number. Is there any real help I can get?
All I want to do is get Viber on my new mobile. WhatsApp was so easy and breezy getting it over to the new phone why am I finding it hard to do the same with viber? And why is it so hard to get someone to listen from the Viber support team? Do they even read the email or are these Rocco and Mabel fake and just automated system bots? Be good if I can talk to a real person.

2023年01月21日
Very Happy

  

Love this app and the customer support was awesome, the two ladies that helped me in two different occasions (well one was my mistake because I kept entering the wrong email at check out) not only explained what she was going to do but got it done and my app was running smoothly again. Thank you 😊

2022年04月30日
Very Happy

  

Love this app and the customer support was awesome, the two ladies that helped me in two different occasions (well one was my mistake because I kept entering the wrong email at check out) not only explained what she was going to do but got it done and my app was running smoothly again. Thank you 😊

2022年03月29日
Very Happy

  

Love this app and the customer support was awesome, the girl that helped me not only explained what she was going to do but got it done and my app was running smoothly again. Thank you 😊

2022年02月25日
Very Happy

  

Love this app and the customer support was awesome, the girl that helped me not only explained what she was going to do but got it done and my app was running smoothly again. Thank you 😊

2022年01月26日
Happy a little

  

Not happy that I’ve been on 6hrs wait for 3days

2022年01月05日
Love and hate

  

Love the books in here but hate the waiting time for in between chapters

2021年12月28日
Viber Media SARL.
NOT RECEIVING SMS for my code n

  

I got a new number and I followed the steps on how to change over but the issue I’m having now is that I can not get SMS code and all other apps are working and I was able to receive codes. The only one that wasn’t working for was Viber, I don’t know what else to do, I have asked for help but all I kept receiving was an email stating to wait 12hrs and try again I have tried again but nothing is working.Help….please….

2021年11月28日
Nicholas Scheppele
Master 6

  

My 6yo loves word search and making words, so this was great for both of us, playing together, looking up scriptures and watchtowers. Great game. Thank you.

2021年09月20日
Viber Media SARL.
NOT RECEIVING SMS

  

I got a new number and I followed the steps on how to change over but the issue I’m having now is that I can not get SMS code and all other apps are working and I was able to receive codes. The only one that wasn’t working for was Viber, I don’t know what else to do, I have asked for help but all I kept receiving was an email stating to wait 12hrs and try again I have tried again but nothing is working.Help….please….

2021年09月08日
STAR READING LIMITED
Yes and no

  

Some of the stories like it’s been copied but they just changed their names. I like the audio, it’s easy to understand and listen too

2021年05月31日
Love and hate

   (该评论已被删除)

I want more points

2021年04月07日
HK IReader Technology Limited
Me

  

Enjoying some of the books so far

2021年02月11日
HK IReader Technology Limited
So far so good

  

Enjoying the book so far, only here to collect coins

2021年01月15日
M.I.A

  

So far I’ve enjoyed the stories I’ve read.

2020年10月24日
Magic Tavern, Inc.
Miss Mia

  

I wish we could get more than just one stars, be good if we could get 1 star when we have 1-9 tries left after the match games, 2 stars when we have 10 - 19 tries left and 3 stars when we have 20 - 29 tries left etc etc.... but other wise I’m addicted to this game and I’m enjoying it so far.

2020年09月11日
Cloudary Holdings Limited
So addictive

  

Truly enjoyed what I read, was so addictive I couldn’t put it down but I spent way too much money on this app to buy more coins for the chapters. Not spending again EVER! Also what’s with the app not loading or errors??? Not cool!!!

开发者回复 回复时间 2020年05月17日

Sorry for the problem,we are dealing with this now.We will make up for this within 2 or 3 days. Thank you for your feedback.

2020年05月16日
Charges

  

Why did it charge me $2.19 to download this. Before the updates I never paid. Is this a new thing?

2020年01月30日
Love it

  

Once I got the hang of it, which isn't that hard but I'm not the most awesome person when it comes to technology and apps. 👍🏽 I use it all the time now. Makes simple photos stand out.

2017年05月13日
ANZ Banking Group Limited
Besides finding a nickname that's not taken after five attempts

  

No complaints, love Grow and it works for me,

2017年03月18日
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