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Refund

  

I ended up testing positive for COVID and wanted to prevent spreading the disease so I reached out to kiwi and they told me it will take 3 months for my refund. This was April 15, 2021 it is now July 13,2021 and I still haven’t received my refund neither have I been getting responses about my refund. I recommend not even wasting your time buying a ticket from this company.

开发者回复 回复时间 2021年07月14日

Dear GabrielB13, thank you for leaving your review regarding your experience with Kiwi.com. We are sorry to hear about the delay with the refund. Please share with us your booking number, full name, username and email address on appreviews@kiwi.com together with this review as we need these details to be able to address this issue. We will get back to you as soon as possible. Regards, Kiwi.com

2021年07月14日
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