It puts the product in my basket so fast and it has so many good brands!

Have not been able to save anything to my loves list for years. They never do anything to fix the app. Shop Sephora I guess.

There was nothing wrong with the way the old app layout was. it and the website are getting less user friendly. no one need ulta to be super sleek and moder. the big bold orange on the app was pleasing.

For about a year, the favorites/love icon has been glitchy. Sometimes it works, sometimes it doesn’t. However, lately I haven’t been able to tap the love icon for months! I always update and the glitch is never fixed. I even went to the website on my laptop and the website wouldn’t respond to me clicking on the love icon. This really needs to be fixed! I hate having to add things to my cart to save for later

I was in Ulta today and tried to open the app but it wouldn’t open. I did the update and it still wouldn’t open. Tried turning my phone off & on. Still won’t load. It continues to say over and over:
Page not loading. Please try to refresh page. REFRESH AND TRY AGAIN. You all need to FIX THE APP PLEASE!!!

Ulta has the worst customer service idk if it’s just the recent bunch or what but AWFUL. they will give you the run around and drive you to frustration. you have to literally be super persistent to get them to HONOR THEIR WORD .YUCK. just shop in store if you must

Easy to navigate, sometimes it doesn’t work.

Super glitchy and not working at all

My app hasn’t worked in over a week. Deleted app and reinstalled. Still won’t work.

I have to say I prefer the app to in website in terms of functionality. However, it’s been months or close to a year that the loves fraud simply does not work. I thought it was just a simple update issue but it’s not. I can’t keep track of the products I love and/or what to try because this feature it’s just not working. I’ve resorted to add them to my cart and them save them for later. At this point, it’s really annoying.