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Broken ui

By NoNicknameAvailable42   

Login as guest all the way at the bottom had to tap 20 time to get it to work. Wouldn’t let me use camera without at least enabling limited photo access. Tried to capture an image and click the confirm button but would never accept. Tried to give it a photo and it complained about having limited access and had to again fight with the ui to skip. Then it finally showed me some bad matches and said I had to upgrade my account to see the price. What a waste of time.

开发者回复 回复时间 2024年03月28日

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@worthpoint.com. Thank you.

2024-03-24 07:26:54
Can’t believe the app is still this bad

By nathanreads   

I’ve had WorthPoint for years. After the overhaul to “upgrade” to a more functional app, the user experience is still almost unusable. Nearly every search I do has an error while I’m scrolling the results. It loads the first few and then has an error with red letters and all results disappear. Redoing the search only yields the same error.
Another quirk is when you tap the search bar to modify the query it simply slides back to a previous page where you have to tap the search bar yet again.
The experience is a mixture of some clunky and some completely unusable. I can’t think of any features that are smooth or enjoyable to use.
It’s been about a year of patience waiting for them to fix the app issues, and yet the issues persist. I was also hoping the increase in monthly price would help them to upgrade their own software wherewithal but I’ve also been left disappointed on that front.
I do not advise subscribing to WorthPoint or downloading this app until the kinks are fixed. Which at this rate, could be another year or two.

开发者回复 回复时间 2022年12月23日

Hi there, we are sorry that you're having issues with the app. We are currently experiencing some challenges and will have them resolved soon. As an alternative, users can use the web version in the meantime. We appreciate your business and review. Please feel free to contact us at support@worthpoint.com if you have any additional questions.

2024-03-15 00:58:03
Junk App - Technical Issues

By Brad123#   

Worked once then wouldn’t take my password after first use. Tried to reset it 5 times over 3 days. Kept saying my email address didn’t match. Lots of technical issues. I got frustrated and cancelled the subscription.

开发者回复 回复时间 2024年03月16日

Hi, please share the details of your issue at support@worthpoint.com so that we can look into it & assist you in the best possible way.

2024-03-08 08:12:33
Doesn’t work

By vapis house   

I downloaded the app and it doesn’t work! It just shows me what the app could be used for!!

开发者回复 回复时间 2024年03月16日

Thanks for your review! That doesn't sound right. We'd love to get to the bottom of this for you. Please shoot us an email at support@WorthPoint.com and our team can investigate right away.

2024-03-07 05:28:35
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