Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View - Encourage better agent collaboration on the go with agent-to-agent chats - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Manage, monitor, and reply to visitor conversations from anywhere - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - Improve agent response time and reduce typing time with the shortcuts feature - See who's online on your website in real-time and engage with new leads on your website - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor