Hello there. We appreciate you for providing your honest feedback, as it allows us to improve moving forward. We're sorry for the inconvenience caused by your account being temporarily limited.
As a regulated company, we have procedures which we can’t avoid. We uphold these to maintain the highest regulatory standards and protect the security of your account. We’ve prepared this blog post for more information about this process and how it’s conducted. Please follow this link to know more: https://blog.revolut.com/why-has-my-account-been-locked-and-how-to-regain-access/.
We understand how frustrating this must be for you, but be assured we always do our best to solve these cases as fast as possible, as we never benefit from making things difficult for our users. Please don't hesitate to contact us via the in-app chat by going to Profile > Help > Choose the relevant topic and choose "Chat with us". We'll be happy to help.

Hey there. We're truly sorry that your experience with us has led to this review. You can rest assured that our aim with updates is always to provide a better service to our users. However, we will share your feedback with our team, so they can keep this in mind for future updates. We always do our best to be transparent with the fees that apply from our end - all of them can be found listed here: https://www.revolut.com/legal/fees/. Nevertheless, we would like to make sure your concerns are being well address by us, so please reach us via the in-app chat: Profile > Help > Choose Category > Tap on ''Chat with us'' or, if that's not possible, via social media (Instagram/Twitter/Facebook). This way, one of our agents will be able to clarify this for you. Thank you.

Hi there! We'll be more than happy to help you with accessing the account. Please get in touch with us via our social media (Facebook. Instagram, Twitter) or e-mail us at help@revolut.com. Please, include your following case ID: AP23432 in the subject line of the email so that our agents can respond to you as soon as possible.