The Xfinity My Account app is going away as of April 26, 2023. Instead, download the Xfinity app https://apps.apple.com/us/app/xfinity/id1178765645 to manage your Xfinity account anywhere, anytime. All of the features from the My Account app are now available with the Xfinity app. Billing • Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay • Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox Manage Your Account Information • View your channel lineup • View and edit your account information, such as your contact phone number, password and email address • Look up or change your Xfinity ID • View information about your internet usage Setup and Troubleshooting: • View or personalize your WiFi name and password • Refresh your X1 TV box and troubleshoot your Xfinity devices • Check the connection status of your devices and get updates on service outages • Use the Xfinity assistant to ask questions and get help Appointments • Check the status, reschedule or cancel your service appointment • Find out your tech’s estimated time of arrival Contact Us • Request a call back from an Xfinity representative • Find the nearest Xfinity store • Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference