Hello,
We're sorry to hear that you're not satisfied with our app. We strive to provide the best experience for our users and your feedback is important to us. If you could provide more details about the issues you're facing or the features you're not happy with, we would be more than happy to address them and improve our app based on your feedback.
Remember, our app is free with optional subscription. The free version has some limitations regarding the available features, but we offer several types of subscriptions depending on the amount of features you want to enjoy. We believe this model allows us to cater to a wide range of users with different needs.
We hope you'll give our app another chance and we look forward to hearing more from you.
Best regards,
Paul

Dear User,
I'm sorry to hear that you're not satisfied with your experience on edjing Mix. We strive to provide the best service to our users and your feedback is important to us.
If you're facing any issues with the app or the subscription, we'd be more than happy to assist you. However, we need more details to understand the problem better.
If you've subscribed and wish to cancel, you can do so through the app store. If you've been charged and believe it was in error, please contact the app store directly as they handle all the billing and refunds.
Remember, our app is free to use with optional subscriptions for additional features. We believe this model allows us to cater to a wide range of users, from those who prefer to use the basic version to those who want to enjoy the full range of features.
We hope this helps and we're here to assist you further if needed.
Best regards,
Paul