全局
商店

1450

查看趋势>
Zoho Desk
Context-rich help desk software that lets businesses focus more on the customer.
版本记录
更新内容对比
应用状态
  • 最新版本
    2.6.21
  • 最新版本上线距今
    2天22小时
  • 近1年版本更新次数
    16

版本时间线

T鼠标悬停“更新节点”,查看更新内容。点击“更新节点”可查看更新前后内容对比
版本更新
显示内容
日期
  • -
2024年
1月
26
27
28
29
30
31
2月
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
3月
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
4月
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25

版本记录

  • 版本2.6.21
    2024-04-22
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Now you can select the default ticket listing that appears when you launch the app.
    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.20
    2024-03-16
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Now you can select the default ticket listing that appears when you launch the app.
    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.19
    2024-02-19
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Schedule Reply : You can schedule responses for a specific date and time to ensure timely communication.
    - Custom Modules : You can capture unique information beyond standard modules and interlink them with existing modules to enhance business context.
    - Custom Lookup : You can establish connections between different sets of data by interlinking them using a custom lookup field.
    - Blueprint Widgets : You can use marketplace extensions within Blueprint transitions.
     

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.18
    2024-01-30
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.17
    2023-12-24
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.16
    2023-12-13
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.15
    2023-11-10
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - Bug fixes and enhancements

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.13.1
    2023-11-01
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - We've squashed a few bugs in the update.

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.13
    2023-08-23
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - We have introduced support for Vietnamese in the Zoho Desk App.
    - We've squashed a few bugs in the update.

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

  • 版本2.6.12
    2023-08-23
    Context-rich help desk software that lets businesses focus more on the customer.
    更新日志

    - We have introduced support for Vietnamese in the Zoho Desk App.
    - We've squashed a few bugs in the update.

    截图
    视频
    应用描述

    Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

    Here's how Zoho Desk makes your customer support software truly mobile:

    Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

    Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

    See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

    Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

    Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

    Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

    Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


    We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

    • 1
    • 2
    • 3
    • 4
    • 5
    • 6