This app is always glitching with just a spinning circle of nothing. I’ve deleted the app, and logged in again multiple times but then it’s just stuck on the sign in page with a spinning circle again. So frustrating.

This app just keeps getting worse and worse with each ‘Update.’ Moving from one section to another is so, so , SO clunky…ESPECIALLY when it comes to the ‘Weekly Ads,’ and ‘Savings’ sections of the app. I find that I’m constantly having to flip back and forth between sections to accomplish basic tasks. And don’t even get me started on the ‘My Prescriptions’ section/functionality…eerrrr or dysfunctionality…of the app (when you’re logged in under your Kroger/Pharmacy account/profile)! It’s the most UNRELIABLE section/portion/functionality of the app! Sometimes the info shown about your prescriptions is correct and accurate, and sometimes it’s not…you never know…it’s literally a roll of the dice, a crapshoot, as to whether or not what the app is showing as the current status of your prescriptions is correct and accurate or not. I could go on, and on about my frustrations with the Kroger app, but for brevity sake I’ll spare you, however I will also leave you with this…when searching for an item, why, oh why can you NOT SORT your search results by ‘Price, Low to High (and obviously vice versa as well), like literally every single other commerce type website and app allows you to do??!!

90% of all Boost deliveries I personally experience (delivered by Kroger, never a 3rd party) include at least 3 or more of the following: expired meat, expired dairy, products expiring the same day of delivery, missing items, damaged items, “out of stock” items (listed in stock with no low stock icons), thawed frozen foods, leaking cleaning products/liquids and the constant frustration of coupons not showing on your final and delivered status receipt. Always a bad experience having to spend 30 minutes on the phone with a clueless agent (again, 90% of my experience) to make things right! They struggle a bit to make things right, and I’m ultimately left without my food and necessities, and spending a lot of time speaking with such poor customer support. I am unable to shop physically in store like I used to. I hope you can understand my frustration on the importance of their ability to deliver on their proposed service.
I 100% do not recommend Kroger Boost Delivery. I sincerely hope others out there who pay for this service are getting different and more positive results.

The app hangs as (supposedly) the screen loads where I’d add my payment info.
Same trouble, first reported months ago…

Freezes a lot and doesn’t hold the delivery time. Frustrating.

I loved this app until the recent update. Seems like I can’t do anything without the pop up asking me how I’m shopping. It pops up over and over. Bring back the old version.

If I have to watch commercials to have a Krogers app I won’t have one.

I just spent 20 min in line trying to figure out this app - with the help of the checker who agreed that it’s a terrible app! Can no longer use the Kroger card - have to use the app and it’s very difficult to manage - have to change the store location, add digital coupons and overall it’s terrible. Kroger please make it easier or I will have to shop elsewhere.

This is one of those apps that’s fine… when it works. Lately, it’s constantly asking me to select how I’m shopping. I was just trying to add red onions to my pickup cart, and it went to the “select shopping method” screen THREE TIMES. FYI, Kroger, if you look at my account history, you’ll see that I’m basically ALWAYS ordering pickup from the same store. It’s incredibly frustrating to have to select that multiple times while adding a single freaking item.

I made a list the other day. I forgot to add some butter so right before I left. I added butter to the list. I went and shopped and when I got home, I realized I didn’t have no butter. I went to go check the list and it wasn’t even on there, even though that was the only item I added that day. And this isn’t a situation where maybe I did or maybe I didn't. I know for a fact that I added it because it was literally the only thing that I added. I added it right as I looked in my kitchen and saw that I did not have butter, I immediately pulled out my phone and added it to the list. I even checked the weight of the original empty container just to make sure it was the right one. This isn’t the only time items didn’t add to the list when I tried to add them.
Update! Developer responded by saying "Hello Pam." My name is not"Pam" and I am not a woman.