So far this app has been a God sent for what I was looking to do. As a seller, it’s so easy to use and works so well. Fees are fair, many shipping options and a couple ways to promote your items. Just wish it had a way to know how much you’ll make as soon as you adjust pricing or counteroffer, like Poshmark does. Also, a better way to share items to be seen more. There are just a couple of UX things that could be improve, as with any other app, but other than that it’s def so worth it 😊💚🙌
My favorite shop ever! Always happy with my jewelry
The app accepts international phone numbers at sign up but claims the phone number is invalid. Does not even explain why. Most likely assume a phone has 10 digits like most North American phone numbers.
Please get rid of the depop balance addition! It's so inconvenient and I feel like I have no control over my profits. I sold and shipped two items back in June, they both delivered in June, and the money was just transferred into my bank account a couple days ago. It is September!!! It's ridiculous that I dont have the option to transfer my own money out of depop myself. I have $89 dollars sitting in there that won't transfer. Seems like a way to rob your sellers honestly.
Thanks for your review 😇 New features are released with the intention of improving the user experience and making Depop a better place to buy and sell, so we always value honest opinions on what is and isn't a good idea. We've passed your comments back to the relevant team so they can review the feedback.Team Depop.
By Lol I'm bob brown
I absolutely love this app, I found clothing and sneakers for a really good price, very similar to my local thrift stores. I feel like people sell items for a much more reasonable price, and there are less resellers trying to make a profit.
Thanks for taking the time to leave us with some feedback. It's great to hear that you're enjoying Depop so far! We're so glad to have you as part of our amazing community. Team Depop
i buy from here a lot and have no problems but pleaseeee bring back the sort by most popular option!!! now i have to scroll for 10 minutes through all the trash before i find anything good :((((
Thank you for your feedback. We love hearing about what we can do to improve Depop for our Community. When you succeed, we succeed. We’ll be sure to pass this onto our Product team, keep an eye out for future App updates.Team Depop
Please fix the “to ship” on all sold items when it’s a bundle. It doesn’t recognize that I’ve shipped it and continues to say I need to ship. It throws me off. The time to wait for a payout is insane mainly bc they don’t count weekends which is unfortunate bc I have waited 20+ days for a payout when the item was delivered in 4 days.
Thanks for your review. We appreciate just how frustrating this must be for you. Please get in touch by going to; 'Settings - Need help - Technical issues - I've still got an issue' to submit a report to us in-app. Remember to include your username and further details regarding your listings.We’ll get this sorted ASAP.Team Depop
As a seller, this USED to be the only platform I sold on. The last couple years have proven that no matter how much you post or what you post it is nowhere near as sustainable as it once was. They got bought out by Etsy and the only thing they’re focused on now is pointless app changes that do nothing but disrupt anyone selling on Depop. They recently took away the option to save listings to your drafts? Like why would that ever help anyone??? I used drafts all the time so I could take a day of the week and list all my listings for the week so I can work at my other job that I had to take on because Depop alone doesn’t really cut it anymore. Best of wishes to the company and all but it kinda feels like this platforms days are numbered and I hope that’s not actually the case.
Getting rid of PayPal will kill your app. Nobody trusts your customer service with this crap, thousands of negative reviews involving it. Also bring back free shipping, that’s another reason why people have stopped buying. This app is also losing relevancy on social media so this was generally just a horrible decision.
Thanks for the feedback. We love hearing from our Depop Community about the app. We’ll be sure to pass this along to our Product Team so they can keep this in mind for any future updates we might make!Please let us know if you need any further support with this!
If I could give this app a 0, I would just based on their customer service. I have created several accounts by accident over the past 5-10 years because I don’t use the app regularly. When trying to access ANY ONE of my accounts, I got responses from at least 15 different reps in one chain. They would ask for information I’ve already provided and also ask for information I’ve said I cannot provide. In the end, I asked them to just close all the accounts associated with my phone number since I’m clearly unable to access them. They were unable to even do that. They use Zendesk and having experience with zendesk, I know you physically have to assign the ticket to another rep so the fact that I was passed along so much shows whatever system of passing tickets they’re operating on is dysfunctional. An absolute waste of time - stick to Poshmark or even eBay!
Thanks for your review.We hear you on this and completely understand your frustrations. That said, creating multiple accounts is against our terms which is why when you have an existing account - any additional accounts created will be removed.That said, we will still allow you to create one account. To address your comments regarding passing tickets along, please note that this is not the case. All of our agents are trained to deal with any issues we happen to come across so any reports that come through are not assigned to an individual. This way, someone will always be available to get back to you. Team Depop